The CiviCRM Contact Relationship Management (CRM) software is a powerful, web-based and open source.
CiviCRM's core functionality includes:
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Contacts
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Relationships
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Activities
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Groups
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Tags
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Permissions
CONTACTS
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Say goodbye to all those outdated spreadsheets, post-it notes and filing cabinets over flowing with information about your contacts
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Consolidate all your contact information, share, record and manage all your contact interactions in one place
TAGS
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Replace all those manila folders and labels with well managed tags and groups to classify your clients
ACTIVITIES
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Automatically track activities and communications such as emails, phone calls, meetings
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Assign activities and tasks to your staff members and volunteers
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Engage with your contacts
RELATIONSHIPS
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Instead of using "flat" spreadsheets, relationships will tie your data together and will allow you to create a more complete picture of the community that supports your organization.